As we spend an increasing amount of our time online, any business worth its salt has to take its online reputation into account. Even if you’re not that active online, you already are engaged in your online reputation management. How? Every thing your business does or says offline has a chance to make it online. Clients who love you will recommend you, and those who don’t, will berate you, on the Internet, so providing an excellent service in real life is already one step towards managing your digital footprint.

Your digital footprint matters

86% of people use social media at least once a day, and when they run out of cat pictures, they talk about the latest thing they did, place they visited, product or service they bought. “Just Google it” replaced Yellow Pages, phone calls to directory lines and a lot of information exchange via word of mouth. If you are a customer-facing business or an online business, you already know the value of your online reputation. Learning to manage it can give you an edge over your competition.

figure titled 'reputation' is swallowing figure called 'brand'

Reputation and brand. Image by David Armano via Flickr, CC BY 2.0.

Where do you start to manage your reputation online?

We’re working on a free checklist for business owners, so you can keep your eye on the ball, all the time. But not all of online reputation management is straightforward. You’ll need some technical knowledge, and a great time investment. If your efforts are best used elsewhere, you can make a shortcut and turn to us for help.

What can we do for you?

We are not interested in selling expensive pre-packaged “solutions”, full of hot air. Instead, you can pick and choose the elements of online reputation management that your business requires. Alternatively, we can help you decide, just contact us for a free reputation health check and we’ll give you a no-obligation summary. Here are some of the services that we offer:

Prevention and Improvement

Repairing the damage

Watch your reputation grow in 5 easy steps


We will have a meeting (in person or over the phone) to discuss how we can help you.


We will research your company’s reputation online to see what can be corrected or improved.


We will report back to you with our findings and recommendations for improvement.


You will instruct us on the action that you would like us to take, and we agree a rough project timeline.


We will carry out the work and deliver the results for you to review.

We’re Here to Help You Go Further!

Put us in charge of your online presence and see your reputation grow.

Let’s Get Started!